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Post by account_disabled on Mar 9, 2024 20:11:06 GMT -8
It is relatively low cost, if at all, with fast turnaround times. This allows marketers to capture trends and showcase their brand's personality. It also fits the fast-paced social media landscape where attention spans are short. 4. Improve your customer service with a multi-channel strategy. For 1 in 4 marketers, providing customer service via social media has become more important in 2023, and I predict this trend will continue this year. In fact, 50% of marketers plan to continue investing in social media as a customer service tool in 2024, while 33% plan to increase their investment. If this trend tells us anything, it's that taking customer Chinese Singapore Phone Number List service to a new level requires adopting a multi-channel strategy. While more traditional channels (e.g., phone and email) are far from exhausted, you want to take advantage of other opportunities to connect with your customers, such as social media direct messages, live chats, and more. An omnichannel strategy not only provides more convenience to customers, but also allows them to interact and interact with your brand in the way they prefer. It was initially seen as a threat to marketers, but now the conversation is changing. Oddly enough, AI has given most people, marketers or not, a greater appreciation for human creativity and inventiveness. AI can't replicate this (at least convincingly), but it can help us in the process. This is why 75% of marketers somewhat or strongly agree that AI helps them focus on the more creative aspects of their work.
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